Get Support
Forums
Knowledge Base
Data Recovery
Security Notices
Downloads
Warranty Information
Find and download the latest product firmware, utility or driver.
Partner Program
Red Rewards
Deal Registration
Case Studies & White Papers
Webinars
Helpful Tips & Articles
About Buffalo
Buffalo Compliance Information
Trademarks
Legal
Press Releases
Many industries and business require the retention of defective hard drives during the replacement process to maintain the privacy of sensitive data. Catering to these needs, our Keep Your Drive Warranty Services ship your replacement hard drives using next business day air, without the need for you to return your defective hard drive. The warranty includes Buffalo’s 24/7 North American-based tech support.
Must be purchased with a new TeraStation or within 90 days of TeraStation purchase.
Keep Your Drive Warranty Services include hard drive replacement that does not require the return of the defective hard drive, in addition to Next Business Day air service, cross-shipment service, and pre-paid return shipping labels within the length of the warranty.This service can only be purchased at the time of product purchase or within 90 days of purchase. Register for additional warranties here.
24/7 US-based phone support
Next business day air service, cross-shipment service, and pre-paid return shipping label included
Hard drive replacement does not require return of defective hard drive
3-year KEEP YOUR DRIVE (3YKYD) - 3-year warranty (The warranty period starts from the purchase date that is stated on the purchase receipt).
5-year KEEP YOUR DRIVE (5YKYD) - Original 3-year warranty, plus 2-years for a 5-year maximum.
Datasheets
Product Datasheet
Terms and Conditions
Warranty Registration Form
This site uses cookies in order to improve your user experience and to provide content tailored specifically to your interest. By continuing to browse our site, you agree to our use of cookies. You can view our Privacy Notice here.