Contact Us

What can we help you with?

Choose one so your message reaches the right team the first time.

Reason for contact

Already own a Buffalo product I need technical support Fastest route. Have your serial number ready and we will pull up your unit.

Setup, configuration or firmware
A drive, unit or feature not working
Warranty, RMA or replacement parts
Lost password or admin access

Get support → ✓ Selected

Buying, quoting or partnering I'm looking for the right Buffalo Solution For purchases and pre-sales questions only.

Pricing, a quote or a bid
Which model fits my deployment
Becoming a reseller or partner
Register an Opportunity

Pick one of the two options above to continue.

Get Support

Enter Product Serial Number Below for Support options

Talk to the Pre-Sales Specialist team

This form goes to our product specialist team. If you already own a Buffalo product and need help with it, support will get you an answer faster. Incorrect support submissions will experience up to a 72-hour delay over using the correct form.

First Name*
Last Name*
Email*
Company
Phone

How can we assist you?*

Country*
State/Province (US/Canada Only)

Tailored Data Storage Solutions Backed by Expert Support
Whether you need help with an existing product or are looking for the right storage solution for your business, our data storage specialists are here to help.

Troubleshooting an existing Buffalo product
Finding the right storage solution for your business needs
Planning a data storage strategy to support your current infrastructure or future growth

Looking to Purchase?
Buffalo products are sold through our authorized distributors and retailers. If you are ready to buy, visit our Where to Buy page to find the most convenient purchasing option for your region. No calls required—just choose the distributor or retailer that best fits your needs.

Reach Out to Us Directly
Please fill out the form and let us know what kind of support you need or what data storage challenges we can help solve. A member of our team will be in touch shortly to discuss your needs and help identify the best solution for your goals.

Reach Sales by Phone: 800.688.7466

11130 Jollyville Rd, Suite #205
Austin, TX 78759