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KB ID: 1076

Replacing a Failed Drive on a Buffalo LinkStation


 

Note: Before turning off the LinkStation, determine which hard drive has failed. The failed drive's status LED will be glowing red. Any data on the replacement drive will be deleted during this procedure, so back up any data that needs to be saved.

  1. Turn the LinkStation off and remove all cables.
  2. Squeeze the left side of the front panel and pull the panel off.
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  3. Pull the failed drive's cartridge out of the LinkStation.
    002.png

    Notes:

    • Do not press hard on the top of the LinkStation.

    • Pull the drive straight out the front of the chassis

  4. Remove the drive from the cartridge. 
    003.png
  5. Install the new drive into the cartridge.
    004.png
  6. Replace the four screws.
    005.png
  7. Insert the new drive into the empty slot.
    006.png
  8. Close the front panel.
    007.png
  9. Connect all cables and then turn on the Linkstation.
  10. Open NAS Navigator and select the unit with the failed drive.
    008.png
  11. Right-click on the LinkStation and select Settings. A web browser page will open.
    009.png
  12. Click on the "Advanced Settings" tile. You will be asked to log in.
    010.png
  13. From Advanced Settings, click on "Drives", then click on the button next to "RAID".
    011.png
  14. Click on the degraded array.
    012.png
  15. Select the drive marked as "Failed" and click Recover RAID Arraybutton in the lower right.

    NOTE: If the "Recover RAID Array" button is greyed out, make sure the replacement drive size shows to be at least as big as the existing drive. If you still can't recover the array, clean the drive using this procedure.


    013.png
  16. You will receive a warning that any data on the new drive will be lost. Click "Yes" to proceed.
    014.png
  17. Enter the generated four-digit code.
    015.png
  18. The rebuild should proceed. The amount of time required will be dependent on the size of the array. Once the process is finished, you should receive a notification. Click "OK".
    016.png

    The rebuild is now finished. The LinkStation should be returned to normal operation.

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