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KB ID: 5951

How to Access and Map Buffalo NAS Shared folders in Windows

If you are unable to access or map the NAS shared folder after the latest Windows Updates, follow these steps.

1.    If this is your first time setting up a TeraStation, please start with referring to this article:
Initial setup and configuration of a TeraStation

2.    Configure SMB Settings Based on Model
On newer models (LS700, TS5010/5020/3010/3020/3030/6000/71210): 

•    (Optional) Create an user account if desired or use the default admin account. Please refer to this KB.
•    From WEBUI, navigate to File Sharing > SMB , click on the SMB settings icon .

•    At SMB settings, click Edit.
Note: Settings options may vary slightly depending on the model.

•    Under Users, enable 'Show network credentials window' to disable guest access.
Click OK to finish.
 

On LS200 and older Buffalo NAS models: 
•    Create an user account if desired or use the default admin account.
•    Proceed to edit folder settings, enable access restrictions and set the desired user account to Read/Write access.

3.    Navigate to Windows Credential Manager:
Method 1: Navigate to Windows Control Panel > User Accounts > Credential Manager.
Method 2: Press Win + R, type control keymgr.dll, and press Enter.

4.    In Credential Manager, and click “Windows Credentials”

5.    Under the Windows Credential section click “Add Windows Credentials”
 
•    In "Internet or Network address", enter the IP address of the NAS, or the HOSTNAME of the NAS.
Note:
Registering the host name or IP address depends on the access method. Example: When accessing by host name, register the host name.
Registering both the host name and IP address does not cause any problem, so it is recommended to register both by adding two entries.

•    Use the created NAS user account Username and Password or the default admin Username and password.

For Windows Domain environment:
"Internet or Network address", "user name" will differ depending on the domain participating situation of the connected Windows terminal and NAS (TeraStation). Check the table below and enter the ones appropriate for your environment.
       

Not in Domain Example:
   

In Domain Example:
   

6.    In the "Windows credential information" column, confirm the information you entered has been registered.
 

7.    Open File Explorer, type \\[NAS_IP_ADDRESS] (e.g., \\192.168.1.100), and press Enter.
  
This should bring up a list of shared folders, proceed to open the desired folder to confirm successful access.

8.    Go back to the folder listing, right click on the desired folder, and click “Map network drive “

9.    Customize drive letter as desired, click Finish to complete drive mapping.


10. To confirm the share mapping is done correctly, the mapped drive will be shown and connected at the left panel of the File Explorer.
      Click on the mapped drive to navigate to the mapped share.