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KB ID: 5486

Product: TS5010 Series | TS6000 Series | TS5020 Series | TS71210 Series | TS3010 Series | TS-Essentials Series 2022 | TS3020 Series | TS3030 Series | TS Essentials Series 2025

Configuring FTP on a TeraStation 5010/3010/3020/6000/3030/5020/7010

For TS1000/3000/5000/7000 series, please refer to this KB.  

1. Log in to Settings for the TeraStation and click on the virtual slide switch next to "FTP" to turn on the service. Once the service is active, the virtual slide switch should indicate that the service is now on. Click on the setup icon to the right of "Folder Setup" to bring up the "Shared Folder List".
   
   Note: For TS5020/3030 series firmware v3.00 or later, Anonymous users are restricted from FTP access by default. To enable Anonymous access: 
   • Click the settings icon to the right of “FTP”, then  click Edit.
   • Enable “Anonymous User Access”.
   
    
2. Click on the shared folder that you want to use for FTP. If you want to create a new shared folder to use for FTP follow the steps here.
   
3. Click the checkbox for "FTP" to enable FTP on this folder. Once you have FTP enabled, click OK to save changes.
   
4. The folder should now show that FTP is enabled in the "Shared Folder List".
   

That folder on the TeraStation can now be accessed with an FTP client such as WinSCP, FileZilla, CuteFTP, or a command line utility.