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KB ID: 5402

How to restore Owner and Permission Settings on TeraStation

Last Updated: 09/18/2024

Restoring Owner and Permission Settings
If you changed the owner to an unexpected user or accidentally lost permissions to a specific folder, such as misconfigured Windows ACL,  you can follow the procedure below to restore them.
Note that this permission restoration applies to SMB, AFP, FTP, SFTP.

1. From Settings, click File Sharing.
 
2. Click the settings icon to the right of “Folder Setup”.
 
3. Click Advanced Settings for Subfolders.
 
4. Select a folder to restore permissions from the tree.
 
Note: If you select a root shared folder from the tree, the action will not apply to the recycle bin. To apply the action to the recycle bin, select it instead.
5. Select the actions and action range to run, then click OK.
6. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.


If a Shared Folder Cannot Be Accessed
Due to the security reasons, you may be unable to access shared folders from computers running certain Windows versions. In such a case, try either of the following corrective actions:
• Adding a Windows credential using Windows Credentials manager. Please follow this KB.
• Configuring the TeraStation to allow you to enter a Windows credential when a shared folder cannot be accessed
Follow the procedure below to change the TeraStation settings so you can enter a Windows credential.
1. From Settings, click File Sharing.
 
2. Click the settings icon to the right of “SMB”.
 
3. Click Edit.
 
4. Under “Users”, change the “Action When Authentication Fails” to “Show network credentials window”.
 
5. Click OK.
The settings will be changed. The window to enter a username and password will be displayed next time you access a shared folder but fails.